At Virtuscoop, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, request our virtual tour services, or interact with our listing directory. By using our services, you agree to the terms outlined below.
Last Updated: April 16, 2025
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Contact Details: Name, email address, phone number, and business name when you submit a contact form, request a quote, or list your business in our directory.
Billing Information: Payment details (e.g., credit card or billing address) if you purchase our services (processed securely via third-party payment providers).
Account Information: Login credentials or preferences if you create an account on our site.
b. Non-Personal Information
Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our site, collected via cookies or analytics tools.
Virtual Tour Data: Photos, videos, or location details of your business provided during the creation of a virtual tour (used only with your consent).
c. Information from Third Parties
Data from social media or other platforms if you connect with us through those channels.
2. How We Use Your Information
We use your data to:
-Provide and improve our virtual tour creation services and directory listings.
-Process inquiries, quotes, payments, and service agreements.
-Communicate with you about your project, updates, or support requests.
-Analyze website usage to enhance user experience and functionality.
-Send promotional emails or newsletters (with your consent; opt-out available).
-Comply with legal obligations or protect our rights.
3. How We Share Your Information
We do not sell or rent your personal information. We may share it with:
Service Providers: Third-party vendors (e.g., payment processors, hosting services, or analytics tools) who assist us in operating our business, bound by confidentiality agreements.
Business Partners: If you opt into our directory, basic business details (e.g., name, location, virtual tour) will be publicly visible.
Legal Authorities: When required by law or to protect our rights, safety, or property.
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
Enhance your browsing experience (e.g., remembering preferences).
Analyze site performance and traffic (e.g., via Google Analytics).
You can manage cookie preferences through your browser settings, though disabling them may limit site functionality.
5. Your Choices and Rights
Depending on your location, you may have rights to:
Access: Request a copy of the personal data we hold about you.
Correction: Update inaccurate information.
Deletion: Ask us to remove your data (subject to legal exceptions).
Opt-Out: Unsubscribe from marketing emails via the link in each message.
To exercise these rights, contact us .
6. Data Security
We implement reasonable measures (e.g., encryption, secure servers) to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to external sites (e.g., client websites or social media). We are not responsible for the privacy practices of these third parties—please review their policies separately.
8. Children’s Privacy
Our services are not intended for individuals under 13 (or applicable age in your region). We do not knowingly collect data from children. If we learn such data has been collected, we will delete it promptly.
9. International Data Transfers
If you’re outside Algeria (or your operating country), your data may be transferred to and processed in our location. We ensure compliance with applicable data protection laws for such transfers.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate the latest revision.
